Wrong size/color/model? No problem, just send the product back to us within 30 days of receiving it. As long as it’s still in its original condition we’ll exchange it for what you want. Money back? We know how it is. Again, just send back your product within 30 days of receiving it and as long as it is still in its original condition and packaging we’ll refund you in full usually within 7 working days after we receive the returned products.
Repack + return number = done.
For returning items, simply head to the form and enter your order number and what you would like to do (exchange, refund and so on).
One of our customer service agents will contact you shortly and assist throughout the process.
Manufacturing defectsSee a problem with your Fyke product related to its manufacture? We’ll be pleased to provide a replacement product within the legal warranty period. Just submit a warranty claim.
In order to exchange an item, you will need to return your order first, after which, provided it is received in the same condition as when shipped, a refund can be processed and you can make your new purchase.
Fyke won’t assume shipping costs for the new order if they are applied, or any previous voucher/discount the customer had in the original order. You will receive your refund within the next 7 working days from the reception of the product. If you have any question or doubt about our exchange and return policy, please contact us.